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Should Convenience Be Taken For Granted?

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Chapter Summary

The author discusses the effects of privatization. Japanese companies have developed and prospered by fulfilling the self-centered needs and desires of their clients. Convenience stores are open twenty-four hours a day and many supermarkets are now open for business even on New Year's Day. Some banks and even municipal departments offer services well past seven o'clock in the evening. Everything is decidedly more convenient and comfortable at the cost of a heavier workload and more irregular hours for the workers. At times like these, when employees are wary of corporate downsizing, no one complains about long working hours. At the same time, the needs and desires of the users and consumers are boundless. In no time at all, convenience becomes a 'necessity'. The author wonders if the little bit of convenience people are getting actually ends up taking away time and happiness from other people.

Keywords: Convenience stores; Japanese companies; municipal departments; privatization



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