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Communications Crises and Media Management

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Chapter Summary

This chapter addresses some of the issues and consequences that flow from the extraordinary attention that a disaster at sea attracts. Successful handling of the aftermath of a major shipping incident disaster depends greatly on how well all the various communities and agencies of interest are kept informed and involved. The chapter identifies examples and proven good practices to stimulate awareness and appropriate preparation for some of the issues and practicalities of media handling and public information. Most people first hear of a disaster through the media. Indeed, most of what they ever learn about a major marine emergency probably comes through television, radio, World Wide Web-based (WWW) news pages or newspapers. Part of the Maritime and Coastguard Agency (MCA) response to all maritime incidents is handling media interest.

Keywords: communications crises; Maritime and Coastguard Agency (MCA); media management; shipping incident disaster



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