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Managing the Process of Change

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Chapter Summary

Change is one of the most critical aspects of effective management. As an open system, any police organisation is open to change stimuli from political, economic, social, technological, environmental and legal factors arising around the organisation's activities. These factors, known collectively by the acronym PESTEL (Political, Economic, Sociological, Technological, Environmental, and Legal), provide a useful environmental scanning tool for predicting events and outcomes that may affect the organisation. Strategic planning is part of the continuum of change. The chapter presents a guide that provides a benchmark for auditing the organisation's performance in relation to human rights. Albeit the guide was produced by European police officials, it could be applied anywhere. The guide can provide a benchmark for change, and can assist police leaders in making the successful transition towards becoming their nation's most effective defenders and champions of human rights.

Keywords: effective change management; European Code of Police Ethics; human rights; PESTEL; police organisation; strategic planning



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