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Internet Activities of NGOs and Legitimacy

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Chapter Summary

Although most of this chapter deals with occurrent legitimacy, the legitimacy of specific website activities, some data-information on the website about the NGO is also relevant to dispositional legitimacy. The two questions that are addressed in this chapter are the following: how NGOs use the Internet or, more specifically, their website and how NGOs perceive the legitimacy of their website activities. These two questions are answered empirically by analyzing NGO websites. The empirical data are used to formulate normative ideas about the legitimacy of Internet activities of NGOs. For comparative purposes, five websites of traditional NGOs are included in the analysis in this chapter: Novib, Greenpeace, Amnesty International, Friends of the Earth International (FOEI), and Global Witness. The Internet NGOs use their websites for the purposes of giving information, mobilizing people, interacting to some extent, and for information and communication technologies (ICT) - related projects.

Keywords: Amnesty International; dispositional legitimacy; Friends of the Earth International (FOEI); Global Witness; Greenpeace; Internet NGO; mobilization; Novib; occurrent legitimacy; traditional NGO



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