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Chapter Summary

This front matter section of the book The Expert Negotiator contains table of contents, and foreword to first, second and third editions. To be a human being means to be both capable of resolving conflict and of facing up to confrontations. This book addresses both of these options, but is primarily concerned with the resolution of conflict through negotiation. The question the book thus addresses is how we can handle negotiation constructively, through peaceful means and to the benefit of all the parties concerned.

Keywords: conflict; negotiation



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