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Constructing Professional Communication Identity through the Final Client Deliverable: The Multimodal Investigation Report

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Chapter Summary

This chapter demonstrates the use of scenario pedagogy, a multimodal, experiential approach to teaching professional communication practices, particularly report-writing. Embedding all tasks and deliverables within an environmental scenario allows student teams to crystallise their thinking in situ and deliver authentic and well-constructed final reports to real-life clients. The method adopts a qualitative case study approach to conduct a multimodal discourse analysis of a randomly selected team’s final report as the culmination of their developmental trajectory. It aims to show how authorial stance and modality or “truth value” are instantiated through student verbal and visual products and processes. This fine-grained analysis shows how the team in question grapples with discursive, generic and modal design choices—not always successfully—towards developing their professional identities, apt for a multimodal, multicultural and multilingual workplace.



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