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Managing relationships in professional writing

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Chapter Summary

In this paper I show how what Scott (1997) calls ‘Keyword analysis’ (henceforward KW analysis) can be used to identify words that are important in discourse moves critical to the management of writer/reader relationships in professional correspondence. I then go on to develop a more finely nuanced account of such relationships through a close examination of variations in the linguistic contexts in which these words are used. A combination of KW analysis and discourse analysis offers teachers and students a powerful way of coming to an understanding of how language is used in professional settings.

10.1163/9789401203906_019
/content/books/b9789401203906s019
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